Issues

There's an issue with my receipt. 

Your receipt is e-mailed after the completion of your delivery. It will be sent to the e-mail address linked to your Saucey account, make sure to check your spam folder! Need a receipt from a past order? Feel...

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Where can I submit my feedback?

Feel free to contact our support team at support@saucey.com so we can help resolve any issues or hear your feedback! We look forward to helping you!

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Can I make a return?

Returns and replacements are not accepted once the order has been received by a verified customer/recipient. If the incorrect item is delivered or the item is spoiled, contaminated or otherwise not consumable, ...

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What happens when my order can't be completed?

For on-demand orders: If the courier is unable reach you when they arrive, the person who placed the order is not present, or the order is otherwise undeliverable, the order will be failed. As outlined in our t...

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